Account terms

Version 1.0 · In force from 6 October 2026

1. Who we are and what these terms cover

These terms are between you and Allotment Technology Ltd ("we", "us" or "Moorhold"). We are registered in England and Wales, company number 16925574, with our registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, and registered with the Information Commissioner's Office (registration number ZC092549).

They cover:

• the account service at account.moorhold.dev ("the account service");
• the image registry at registry.moorhold.dev ("the registry"); and
• the Moorhold software you download from the registry ("the software").

They do not cover the information pages at moorhold.dev, which have no accounts. Once installed, the software runs on your organisation's own servers. We do not have access to it or to the data in it.

Moorhold is in early access. Section 9 explains what that means for you.

2. Accepting these terms

You accept these terms yourself. You do this when you create an account, and again if we change the terms and ask you to. If you join an organisation by invitation, you accept them then too. We record which version you accepted and when.

If you do not agree to them, do not create an account or use the service.

You must be at least 18 years old. If you create or join an organisation, you confirm that you have authority to bind it to these terms. The organisation is then bound by them as well, and is responsible for what its members do under them.

3. Your account

• Give us accurate information, and keep your email address up to date so that we can reach you.
• You sign in with a passkey. Your passkey is personal to you. Do not share it, and do not let anyone else use your account.
• Tell us straight away at hello@moorhold.dev if you think someone else has got into your account.
• You can delete your account at any time from your account page.

4. Organisations and members

• The person who creates an organisation is its owner. Owners invite other people with one-time invitation links. Share a link only with the person you mean to invite.
• A new organisation must be approved by a person at Moorhold before it can create its first access key. We may refuse, and we will give a reason. If we refuse an organisation, we revoke every key it has.
• Owners are responsible for who they invite, and for removing people who should no longer have access.
• An organisation is responsible for its keys and for how its members use the software.

5. Access keys

• An access key belongs to the organisation it was created for. It lets the organisation's installer pull the software, and nothing else. It is read-only, and it expires after 12 months unless you rotate it.
• Keep every key secret. Never share a key with anyone outside the organisation. Do not put one in source code, a ticket, a chat message or anywhere else that others can read.
• We show a key once, when it is created, and we cannot show it again. We keep only a one-way hash of it.
• If a key may have been seen by someone it should not have been, revoke it at once from your account page and tell us.
• We may revoke a key, or refuse to issue one, if we reasonably believe it has been shared, exposed or misused, if the organisation's approval is withdrawn, or if these terms are broken. A revoked key stops working within about five minutes.
• Revoking a key does not switch off software you have already installed. It does not contact us. Section 11 explains what happens to your licence.

6. The Moorhold software and your licence

The software is proprietary. We and our licensors own it, and it is copyright Allotment Technology Ltd. All rights are reserved except those these terms give you.

Your licence. Subject to these terms, we give your organisation a limited, non-exclusive, non-transferable licence, without the right to sub-license, to install and run the software on its own servers, for its own use. We do not charge for the licence during early access. If we introduce charges, we will tell you first, and you will not be charged unless you agree to it.

What you must not do. You and your organisation must not:

• copy, sell, rent, lend, sub-license, publish or redistribute the software or the images, or offer them to anyone else, including by mirroring them to another registry;
• use the software to provide a service to other organisations;
• reverse engineer, decompile or disassemble the software, or try to get at its source code, except to the extent that the law allows despite this restriction;
• remove or change any copyright or licence notice.

Open-source components. The software includes components made by other people, and any open-source components keep their own licences. Those licences apply to those components, and nothing in these terms restricts them. The notices that come with the software list them.

If you have a separate written agreement with us about Moorhold, that agreement takes priority over this section where the two differ.

7. Acceptable use

You must not:

• use the service for anything illegal, abusive or harmful;
• try to get into another account, another organisation's keys or our systems without permission;
• get around approval, rate limits, authentication or other security measures;
• send malicious code or spam, or put the service under load that harms it or other users;
• give us false information.

If you find a security problem, please tell us at hello@moorhold.dev. Our details are also in security.txt. Please do not look at other people's data, and do not disrupt the service, while you look into it.

8. Security

We protect the account service with the measures described in the privacy notice, and we will tell the people affected, and the Information Commissioner's Office, if the law requires us to after a breach of personal data. We cannot promise that any service is free from every risk.

Your organisation is responsible for:

• the security of its own devices, passkeys and accounts;
• running the software securely on its own servers, and keeping its own data and backups safe; and
• installing the updates we publish, including security fixes, in good time.

9. Availability and early access

Moorhold is in early access. There is no service level agreement. The account service, the registry and the software are provided "as is" and "as available", and we do not promise that they will be uninterrupted, error-free or suitable for any particular purpose. Test the software before you rely on it.

We may change, pause or withdraw any part of the service. Where we reasonably can, we will tell you beforehand. The software you have installed does not depend on us to keep running. Pulling it, and upgrading it, does.

This section does not affect any right you have by law that cannot be excluded.

10. Our responsibility to you

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that the law does not allow us to limit or exclude.

Subject to that:

• we are not liable for loss of profit, revenue, business, goodwill or anticipated savings, or for any indirect or consequential loss; and
• our total liability to you and your organisation together, for all claims arising out of or in connection with the service and the software, is limited to £100.

Data in your own Moorhold portal sits on your servers, and you are responsible for it. We are not responsible for it.

If you are using the service as a consumer, these terms do not affect your statutory rights.

11. Suspension and ending your use

You can stop using the service at any time. Delete your account from your account page, and ask your organisation's owner to revoke your organisation's keys if it no longer needs them.

We may suspend or end an account, a key or an organisation's access if these terms are broken, if we need to in order to protect the service or other people, if the law requires it, or if we stop offering the service. We will tell you why, and give you the chance to put things right, unless the risk means we must act at once. If we stop offering the service for reasons other than a breach, we will give you at least 30 days' notice where we reasonably can.

Your licence under section 6 ends if we end it because of a serious or repeated breach of these terms, or because the law requires it. If it ends, you must stop using the software and delete your copies. Otherwise, your organisation may keep running the versions it has already installed, for its own use, after the account service closes.

Sections 6, 10, 14 and 15 continue after your account ends.

12. Your personal data

Our privacy notice explains what personal data we hold, why, and for how long, and your rights over it. We use the data to run your account under these terms.

13. Changes to these terms

We may change these terms. Each version has a number and a date, shown at the top of this page. For a change that matters, we will email the address on your account at least 30 days before it takes effect, unless the law or security means it has to be sooner. We will then ask you to accept the new version.

Until you do, you cannot create or rotate a key, create an organisation or accept an invitation. Keys you already have keep working, and you can revoke a key or delete your account. If you do not want to accept a change, you can delete your account. Earlier versions are available on request.

14. General

• These terms and the privacy notice are the whole agreement between you and us about the service.
• If we do not enforce a term straight away, we can still enforce it later.
• If a court finds that part of these terms cannot be enforced, the rest still applies.
• You may not transfer your rights under these terms to anyone else. We may transfer ours to a successor to our business, and we will tell you if we do.
• Only you and we have rights under these terms. Nobody else can enforce them under the Contracts (Rights of Third Parties) Act 1999.

15. Governing law

The laws of England and Wales govern these terms and any dispute that arises from them. The courts of England and Wales have exclusive jurisdiction. If you are a consumer living in Scotland or Northern Ireland, you may also bring a claim in the courts where you live. Consumer rights that cannot be excluded are not affected.

16. Contact

Questions about these terms: hello@moorhold.dev.
Questions about your personal data: privacy@moorhold.dev.